below information is for orders placed via ThreadArt Retail website.
make every effort to ship your order as quickly as possible and most
orders are shipped within 3 days of placing your order. All
backorders will ship automatically when available.
orders may be cancelled in writing by customer via email or fax.
allow at least two additional days of processing time for personalized
items. For more information, please view our personalization
charges are based on weight.
Orders are shipped via UPS or US Postal Services. Shipping options and
charges will be shown at check out. USA shipping
for all orders over $99.00 (sorry Alaska, Hawaii, US Territories, and custom orders are not included). Free shipping will be via UPS Ground or
US Mail, our choice.
offer expedited shipping via UPS 2nd Day Air and UPS Next Day Air.
ThreadArt charges actual shipping costs for all expedited
options. The cost is determined by the weight and size of the
shipments. Orders placed on the website will be shipped the next
business day. UPS does not deliver on Saturday and it is not considered
a business day. For faster shipping, please give us a call.
Additional processing time still applies for personalized items.
ThreadArt and our
shipping carriers do not
guarantee delivery dates and do not accept responsibility for missed
orders will be charged actual costs plus a $2.00 handling fee. We
typically ship international orders via USPS Express Mail International
(4-6 business days), USPS Priority Mail International (7-11 business
days) or USPS First Class Mail International (varies by destination, up
to 30 days). You will see the shipping rates as you are
checking out on our website. These charges subject to
change. Actual shipping costs based on weight are determined when
the package ships. Customer is responsible for all applicable
government taxes, duties, and brokers fees. If required, customs fees
are assessed and paid directly to your customs or postal office before
package is delivered. Backordered items and items with shipping
restrictions will be cancelled from your order.