We will make every effort to ship your order as quickly as possible and most orders are shipped within 3 days of placing your order. All backorders will ship automatically when available. Back orders may be cancelled in writing by customer via email or fax.
Please allow at least two additional days of processing time for personalized and customized items. For more information, please view our personalization terms.
USA Standard Shipping
Shipping charges are based on weight. Orders are shipped via UPS or US Postal Services. Shipping options and charges will be shown at check out. USA shipping is free for all orders over $99.00 (sorry Alaska, Hawaii, US Territories, and custom orders are not included). Free shipping will be via UPS Ground or US Mail, our choice.
Some US Post Office shipping options include ship time estimates. Please be aware these are ship transit times only and do not include 1-2 business days for processing and packing your order.
USA Expedited Shipping
We do offer expedited shipping via UPS 2nd Day Air and UPS Next Day Air. ThreadArt charges actual shipping costs for all expedited options. The cost is determined by the weight and size of the shipments. Orders placed on the website will be shipped the next business day. UPS does not deliver on Saturday and it is not considered a business day. For faster shipping, please give us a call. Additional processing time still applies for personalized items.
ThreadArt and our shipping carriers do not guarantee delivery dates and do not accept responsibility for missed deadlines.
International orders will be charged actual costs. We typically ship international orders via USPS Priority Mail International (7-11 business days) or USPS First Class Mail International. You will see the shipping rates as you are checking out on our website. These charges are subject to change. Actual shipping costs based on weight are determined when the package ships. Customer is responsible for all applicable government taxes, duties, and brokers fees. If required, customs fees are assessed and paid directly to your customs or postal office before package is delivered. Backordered items and items with shipping restrictions will be cancelled from your order.